At fl88, your privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains how we collect, use, store, and protect your personal information as a user of the fl88 Malaysia online casino platform.
This Privacy Policy describes fl88's data processing practices. By using our platform, you acknowledge that you have read and understood this policy. If you disagree with any part of it, please discontinue use of our platform.
Fl88 takes our responsibility to protect every user's privacy seriously. We operate in accordance with strict data protection principles, complying with Malaysia's Personal Data Protection Act (PDPA) and relevant international data protection standards. This Privacy Policy applies to all users who access the fl88 website, register an account, or use any of the services we offer.
We understand that your trust in us depends not only on the quality of the games and services we offer, but also on how we handle your personal information. That is why we are committed to being fully transparent about how your data is used, stored, and protected at every stage of your interaction with FL88.
Fl88 is an online casino platform operating under a valid international gaming licence. As a trusted platform operator, we collect and process users' personal data solely for lawful, necessary, and service-related purposes.
This Privacy Policy covers all aspects of personal data processing by fl88, including but not limited to account registration, gaming activity, financial transactions, customer support interactions, and use of the fl88 mobile app. It applies to all users regardless of their geographic location, as long as they are using the fl88 platform.
Fl88 acts as the data controller for personal information collected through our platform. This means we are responsible for determining the purposes and means of processing that data, and we take this responsibility with the utmost seriousness.
Fl88 collects various types of personal information necessary to provide you with a safe, fair, and quality service. The following are the categories of data we collect:
Fl88 only collects data that is genuinely necessary for the stated purposes. We do not collect information that is irrelevant or excessive beyond the operational needs of our platform.
The personal data we collect is used for the following purposes, all of which are lawful and necessary for the operation of the fl88 platform:
| Purpose of Use | Legal Basis |
|---|---|
| User account registration and management | Performance of service contract |
| Identity verification (KYC) and minimum age requirement | Legal obligation |
| Processing of deposits and fund withdrawals | Performance of service contract |
| Fraud prevention and anti-money laundering (AML) | Legal obligation & legitimate interests |
| Providing customer support and complaint resolution | Performance of service contract |
| Sending promotional communications (with consent) | User consent |
| Product improvement and user experience enhancement | FL88's Legitimate Interests |
| Compliance with regulatory reporting requirements | Legal obligation |
Fl88 will not use your personal data for any purpose not stated above without first obtaining your additional consent. Should we wish to use your data for a new purpose that differs from the original purpose of collection, we will notify you and, where required, seek fresh consent.
Fl88 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Data sharing only occurs in limited and necessary circumstances as follows:
Fl88 works with carefully selected third-party service providers to support our platform operations. These include payment gateway providers, gaming software providers, identity verification companies, and cloud service providers. All such providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with fl88's instructions.
Fl88 may be required to disclose user information to competent authorities when mandated by law, court order, or a legitimate request from a regulatory body. In all such cases, fl88 will comply with applicable legal requirements while endeavouring to protect users' privacy rights to the extent permitted by law.
Fl88 does not share your personal data with external marketing parties, data brokers, or any organisation that has no legitimate need to access such information for the purpose of delivering fl88's services to you.
Fl88 continuously invests in sophisticated digital security infrastructure to ensure your personal data remains protected from unauthorised access, loss, or misuse at all times. The key security measures we implement include:
While fl88 takes all reasonable precautions, no security system on the internet is completely foolproof. You are also responsible for keeping your own account login information secure.
Fl88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the fl88 platform and your gaming experience.
As an fl88 user accessing our platform from Malaysia, you have the following rights regarding your personal data that we hold:
You may request a copy of the personal data we hold about you at any time. Access requests will be processed within 21 working days.
If you find that any information we hold about you is inaccurate or outdated, you have the right to request an immediate correction.
Under certain circumstances, you have the right to request the deletion of your personal data, subject to applicable legal retention obligations.
You may request fl88 to restrict the processing of your data in certain situations, such as while a dispute regarding the accuracy of that data is ongoing.
You have the right to receive your personal data in a machine-readable format and to transfer it to another operator should you choose to do so.
You have the right to object to the processing of your data for direct marketing purposes at any time, and fl88 is obligated to honour that objection.
Fl88 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable laws and regulations. Our general data retention guidelines are as follows:
When personal data is no longer required and there is no legal obligation to retain it, fl88 will securely delete or anonymise that data using industry-recognised methods.
The FL88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.
If fl88 discovers that personal data of a minor has been collected without valid knowledge or consent, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child has registered an account on the fl88 platform should contact our support team immediately so that appropriate action can be taken without delay.
Child protection is FL88's highest priority. All account registrations are reviewed to ensure compliance with the minimum age requirement of 18 years through a strict identity verification process.
If you have any questions or concerns, or wish to exercise your privacy rights regarding personal data held by fl88, you may contact our Data Protection Officer (DPO) through the following channels:
All privacy-related requests will be acknowledged within 3 business days and resolved within a reasonable timeframe depending on the complexity of the request. fl88 is committed to handling every privacy inquiry with full seriousness and professionalism.
Fl88 reserves the right to update this Privacy Policy from time to time in response to changes in legislation, our business practices, or technological developments. The latest version of the Privacy Policy will always be available on our website along with the most recent update date. Continued use of the fl88 platform following any changes to this Privacy Policy will be deemed acceptance of the updated terms.
Multi-layered protection built specifically for your peace of mind
The same 256-bit SSL encryption technology used by leading banking institutions worldwide protects every bit of data moving between your device and fl88 servers. No personal or financial information is transmitted in plain text readable by outside parties.
Fl88 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. This ensures your rights as a data subject are protected under a local legal framework you can rely on.
The FL88 platform undergoes regular security audits by accredited independent cybersecurity firms. These audit reports help us identify and address any vulnerabilities before they can be exploited, ensuring our platform consistently maintains the highest security standards.
Fl88 provides an easy-to-use privacy control panel within your account. You can update your personal information, manage your marketing communication preferences, and submit data-related requests in just a few clicks.
Fl88 is firmly committed to the principle that your personal data is not a commodity. We have never and will never sell, rent, or trade user information to any third party for their own commercial purposes — this is a promise we will not compromise on.
The fl88 mobile app is equipped with additional security layers including biometric authentication, local data encryption, and screenshot protection. Data stored on your device is strictly regulated to prevent unauthorised access.
Now you know how FL88 protects your privacy. Register an account today and enjoy an online casino experience that is not only exciting, but also safe and responsible.