Fl88 Platform Terms and Conditions – Read Before You Start Playing

Fl88 operates as an online casino platform offering a wide range of entertainment games including video slots, table games, Live Casino, and other games provided by internationally accredited suppliers. All fl88 services are subject to the terms and conditions set out in this document as well as other relevant policies, including our Privacy Policy and Responsible Gaming Policy.

Fl88 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Users will be notified of any material changes via in-platform notifications or registered email. Continued use of the fl88 platform after any such changes constitutes acceptance of the updated terms.

01 Acceptance of Terms and User Acknowledgement

By registering an account or using the fl88 platform in any way, you hereby acknowledge and agree that:

• You have read and fully understood these Terms and Conditions in a language you understand.
• You are at least 18 years of age or have reached the legal age required in your country or region of residence, whichever is higher.
• The use of an online casino platform is legal under the laws of the country or region in which you reside.
• You are not using this platform in a professional capacity or for any form of illegal gambling.
• You understand that gambling involves real financial risk and that money wagered may be lost entirely.

02 Registration Eligibility and Account Verification

To register and use an fl88 account, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years of age at the time of registration.
• Has never had an fl88 account closed or suspended previously due to a terms violation.
• Is not currently on a self-exclusion list or an active gaming break program.
• Acting on your own behalf and not as an agent or representative of any third party.
• Not residing in a country or region where the use of online gambling platforms is explicitly prohibited by local law.

Fl88 conducts an identity verification process (KYC – Know Your Customer) as part of registration and withdrawal procedures. You are required to provide accurate, complete, and up-to-date information upon registration, including your full name, date of birth, phone number, and bank account details. Any false or misleading information may result in account closure and forfeiture of balances without notice.

Each user is only permitted to hold one (1) active account only on the fl88 platform. Creating multiple accounts by the same individual is strictly prohibited and may result in the termination of all such accounts, along with the forfeiture of all funds held within them.

03 User Account Security Responsibilities

You are fully responsible for the security of your account login credentials, including your username and password. fl88 recommends that you:

• Using a strong, unique password that is not used for any other online account.
• Do not share your login credentials with anyone else, including family members.
• Log out of your account every time you finish using the platform, especially on shared devices.
• Notify the fl88 support team immediately if you suspect your account has been accessed without authorisation.

Fl88 shall not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your login credentials confidential. Any activity carried out through your account will be deemed to have been performed by you, unless you have reported loss of account control to fl88 before the activity in question occurred.

04 Deposits, Withdrawals and Fund Management

Fl88 offers a variety of deposit and withdrawal methods suited for users in Malaysia. All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion that would affect the value of your funds.

• Minimum and maximum deposit limits vary by selected payment method and will be displayed during the deposit process.
• Successful deposits will be credited to your account within minutes, depending on the payment method used.
• Withdrawals will be processed once all wagering requirements (if any) have been met and identity verification is complete.
• Fl88 reserves the right to request additional verification documents before approving any withdrawal as part of our anti-money laundering (AML) procedures.
• All deposits must be made using a payment method registered in your own name. Third-party payments are strictly prohibited.

Fl88 is not responsible for any delays in transaction processing caused by factors beyond our control, including banking service disruptions, network issues, or third-party verification procedures. If you experience any transaction-related issues, please contact our support team, available 24/7.

05 Bonus, Promotion and Special Offer Terms

Fl88 offers a variety of bonuses and promotions to members from time to time. Each bonus and promotion is subject to specific terms and conditions stated in the relevant offer. The general terms applicable to all fl88 bonuses are as follows:

• All bonuses are subject to wagering requirements that must be fulfilled before any withdrawal is permitted.
• Bonuses may only be claimed once unless otherwise stated in the relevant promotion's terms.
• Fl88 reserves the right to withdraw, cancel, or modify any bonus at any time without prior notice.
• The use of automation software, bots or any unauthorised method to fulfil wagering requirements is prohibited and may result in bonus cancellation and account closure.
• Bonuses are non-transferable to other users and carry no cash value.
• In the event of a conflict between these general terms and the terms of a specific promotion, the specific promotion terms shall take precedence.

06 Game Rules and Code of Conduct

All games available on the fl88 platform use a random number generator (RNG) certified by an independent testing body to ensure fairness and randomness of game outcomes. Players are prohibited from:

• Using any software, tools or technical methods intended to manipulate or exploit vulnerabilities in games.
• Colluding or cooperating with other players to gain an unfair advantage in any game.
• Abusing any bugs or technical vulnerabilities found on the platform. Any bugs discovered must be reported to the fl88 support team immediately.
• Using offensive, threatening or inappropriate language in any chat room or interaction with live dealers.

Results recorded by fl88's servers are final and cannot be disputed on the basis of technical issues on the user's end. In the event of any dispute regarding game outcomes, fl88 will conduct a thorough investigation and the decision reached following that investigation shall be final and binding.

Fl88 reserves the right to suspend or void any game round or transaction suspected of involving fraud, money laundering, or a breach of terms. In such cases, the funds involved may be withheld until the investigation is complete.

07 Responsible Gaming and Player Protection

Fl88 is fully committed to the principles of responsible gaming. We believe that gambling should remain a form of entertainment and not a source of income or a means of resolving financial difficulties. Our platform provides a range of tools to help you stay in control:

• Deposit Limit: Set daily, weekly or monthly deposit limits to control your spending.
• Loss Limit: Set the maximum loss limit you can afford within a specific period.
• Session Time Limit: Set a maximum duration for each of your gaming sessions.
• Self-Exclusion: Take a break from the platform for a duration of your choice.
• Self-Exclusion: Sign up for long-term self-exclusion if you need a more serious break.

08 Account Closure, Suspension and Termination

Fl88 reserves the right to suspend or close a user's account at any time for the following reasons, including but not limited to:

• Violation of any terms and conditions set out in this document.
• Fraud, money laundering or any suspected illegal activity.
• Providing false or misleading information during registration or the KYC process.
• Attempting to exploit bugs, technical vulnerabilities or the platform's bonus system.
• Requirement to comply with directives from regulatory bodies or legal authorities.
• Account inactivity for a period as defined by fl88's policy.

Users who wish to voluntarily close their account may do so by contacting the fl88 support team. Any valid balance remaining in the account will be returned once all required checks are complete, provided no outstanding bonus terms or wagering requirements remain.

09 Liability Cap and Warranty Disclaimer

To the extent permitted by applicable law, fl88 shall not be liable for:

• Any indirect, incidental or consequential loss or damage arising from the use of our platform.
• Service disruptions caused by factors beyond fl88's control, including server outages, cyberattacks, or natural disasters.
• Financial losses resulting from game outcomes that did not favour the user — all games carry an element of risk that users acknowledge.
• Device damage or data loss caused by use of our platform.

The fl88 platform is provided on an "as is" basis without any express or implied warranty regarding continuous availability, accuracy of information or fitness for a particular purpose. fl88 will make every effort to ensure the platform operates smoothly, but does not guarantee uninterrupted operation at all times.

10 Amendment of Terms, Applicable Law and Contact Us

Fl88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our absolute discretion. Material changes will be communicated to users via in-platform notifications or registered email at least 7 days before the amendment takes effect, except in circumstances that require immediate action.

These Terms and Conditions are governed by the laws applicable in the jurisdiction where fl88 operates. Any dispute arising from or relating to these Terms and Conditions shall first be resolved through good-faith negotiation. If a resolution cannot be reached through negotiation, the dispute will be referred to binding arbitration in accordance with the applicable rules.

The Bahasa Melayu version of these Terms and Conditions is the official version applicable to users in Malaysia. In the event of any conflict between different language versions, the Bahasa Melayu version shall take precedence for users in Malaysia.